Frequently Asked Questions
Q. How long does it take to complete an order?
A. 6-10 business days
Q. May I use more than 1 photo on an item?
A. Yes, where applicable. Each additional photo is $5.00 per pic.
Q. Can I use a cell phone picture?
A. Yes, provided that the phone in which the picture was taken has a camera that is 8 megapixels or higher.
Q. May I use any size picture?
A. Generally yes. Small pictures such as wallet sizes, 4x6, and 5x7 can be adjusted and
resized to fit on a photo item.
Q. What methods of payment are available?
A. Cash and Pay Pal
Q. May I change or cancel my order my order after placing it?
A. Yes, provided that your order hasn't been completed. Call or email us to inquire specific
changes or to cancel your order.
Q. How do i place an order for an identical item?
A. Call (734) 799-6035 or email email@example.com and we will take care of the
Q. If i want to place another order in the future on a different item using a
a previous picture, do i have to send you the photo again?
A. No. Once we have the picture, it is saved on file.
Q. What if I'm not satisfied with my order?
A. We strive to produce great high quality products for our customers. We will gladly redo the personalized item at issue at no charge if there is an error on our part.There is a no refund policy on personalized items. Note: Your personalized item(s) will only
turn out as good as the photo(s) that we receive from you at the time of order. High
resolution camera photos (300dpi or better) works the best.